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Cookies policy

You can manage the cookies you accept


  2. ING Usługi dla Biznesu S.A., with its registered office in Katowice, 40-121, ul. Chorzowska 50, entered in the register of entrepreneurs at the District Court of Katowice-Wschód, 8th Commercial Division of the National Court Register, under KRS no.: 0000408358, REGON: 242834901, NIP: 6342805313 (hereinafter: „Company”) informs that the website (hereinafter: „Website”) uses cookies.
    Below you will find a description of the most important issues relating to the use of cookies. If these are unclear to you or leave you in doubt, please contact our Data Protection Officer at [email protected].


  4. Cookies are small text files that are stored on your device (e.g. computer, tablet, smartphone). Cookies primarily enable you to browse the Website and use its functionalities. Thanks to cookies, your browser also remembers your preferences so that we can improve your experience of the Website.
    Cookies are commonly used on websites. They do not interfere with the security of your device and have no negative impact on it.


  6. We use cookies on our Website primarily to ensure its security and correct display. We also use cookies in order to:

    1. learn about your preferences, which enables us to display content that is appropriate and tailored to your expectations;
    2. analyse how users use the Website, which allows us to continuously improve its functionality; we only collect statistical information for this purpose;
    3. optimise the performance of our Website.


  8. When you enter our Website for the first time, you will see a cookie banner.
    You can:
    1. accept all cookies, which will allow you to use all the features and functionalities available on the Website and to receive content that meets your expectations;
    2. 2. manage cookies, meaning that you can consent only to particular groups of cookies (e.g. you can consent to marketing cookies but refuse to consent to analytical cookies).


  10. We use various cookies on our Website.


  12. The storage period for each permanent cookie varies. Session cookies, on the other hand, are stored until your web browser is closed.


  14. Our Website uses a number of technologies. We describe these in detail in the Privacy Policy.


  16. In general, cookies do not contain information that allows us to identify a specific individual. For this reason, cookies do not contain personal data. However, it may happen that we are able to link the information processed by cookies to a specific user (e.g. if he or she is our registered user). The processing of personal data may then take place. In this regard, we would like to inform you that the controller of your personal data is the Company. You can find more information about the security of your personal data, including your rights, in the Privacy Policy.


  18. It is up to you to decide whether and which cookies will be stored on your device. You may change your cookie settings at any time, including the withdrawal of your consent to a specific group of cookies. Essential cookies are the only ones that cannot be disabled, as without them you would not be able to open and browse the Website.

    Cookies can be managed:

    1. from within the Website;
    2. via the cookie settings of the web browser you use. Below you can find information on how to do this for the following browsers:
      1. Mozilla Firefox:
      2. Google Chrome:
      3. EDGE:
      4. Opera:
      5. Safari:>

    1. Google Analytics

    2. The platform uses the Google Analytics tool provided by Google Ireland Limited („Google„). The tool makes it possible to analyse how the Platform is used, to produce statistics and reports on how the Platform works. Google does not use the data collected to identify the user of the Platform, nor does it combine this information to enable identification. For more information on the terms and conditions of use and data protection go to: oraz

    3. Google Ads

    4. Google Ads is a tool for creating, broadcasting and analysing the results of advertising campaigns in Google's search engine and advertising network, which operates, among other things, on the basis of data collected by Google Ads pixels. Information on data processing by Google for the above service is available at the following link:

    5. Google Tag Manager

    6. The Platform uses Google Tag Manager, which is used to control the advertising campaigns and the use of the Platform. The service provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

      As a result of your visit to the Platform, a Google cookie is left on your device which, with the help of an anonymous identifier (ID) and on the basis of the websites you visit, enables the display of tailored advertisements and their control.

      For more information, go to:

    7. HotJar

    8. The platform uses Hotjar technology. We use Hotjar to optimise our services and the User experience by better understanding of their needs. Thanks to Hotjar we can analyse Users' activities on the Platform (e.g. how much time they spend on particular websites, what links they click on, what Users do, etc.). In order to function properly, Hotjar uses cookies in which information about Users may be collected, including the IP address (processed during the User session in a form that prevents us from identifying the User), the screen size of the Device, the type of Device, browser information, country of browsing. For more information on Hotjar, go to:

    9. Facebook pixel

    10. Facebook Pixels is a tool for measuring the effectiveness of advertising campaigns on Facebook. The tool allows advanced data analytics to optimise advertising activities also using other tools offered by Facebook. Detailed information on Facebook's data processing can be found at:

    11. Google Optimize

    12. The platform uses Google Optimize, a website analysis and optimisation service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Optimize allows us to play different versions of our website simultaneously and analyse their use. Above all, we use Google Optimize to launch new features and content to a percentage of our users and to statistically evaluate possible changes in usage. Google Optimize is a platform integrated with Google Analytics.
      Google Optimize uses cookies.
      For more information on how Google Analytics uses your data, please see Google's privacy policy:

    13. Webankieta

    14. Webankieta is a programme for creating online surveys.

      The service is provided by Get Feedback Racino, Sadowski, Skowronek spółka jawna. ul. Solec 81B lok.73A 00-382 Warszawa [Warsaw].

      For more information on how Webankieta uses your data, please see the privacy policy available at:

    15. Livechat

    16. You can contact us directly via online chat. Livechat is an online service used for sales and remote support of Internet users. A user can chat in an instant messaging application that does not require any software installation on the user's device and which is accessed by clicking on the contact button. The chat agent uses the application equipped with sets of tools that give him or her knowledge about the interlocutor (e.g. the sites he or she has visited), facilitating communication and offering the best possible assistance.

      For more information on how Livechat uses your data, please see the privacy policy at:


  21. If you wish to contact us you can do so:

    1. by traditional mail sent to: ING Usługi dla Biznesu S.A. ul. Chorzowska 50 40-121 Katowice lub
    2. by e-mail sent to:[email protected]

    For issues related to cookies, please contact our Data Protection Officer at: [email protected]